Privacy Policy

Last Updated: June 09, 2026

Kanapathee is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

We may collect the following information:

• Name
• Email Address
• Phone Number
• Billing and Delivery Address
• Order and Transaction Information
• Device and Browser Information

How We Use Your Information

• Process orders and payments
• Provide customer support
• Manage user accounts
• Improve website performance and user experience
• Send order updates and important notifications
• Comply with legal obligations

Cookies

Kanapathee may use cookies and similar technologies to improve website functionality, remember preferences, and analyze website usage.

Information Sharing

We do not sell your personal information. Information may only be shared with trusted service providers, delivery partners, payment processors, or when required by law.

Data Security

We implement reasonable security measures to protect your information. However, no internet-based system can guarantee complete security.

Third-Party Services

Our website may contain links to third-party websites and services. Kanapathee is not responsible for the privacy practices of those websites.

Your Rights

You may request access, correction, or deletion of your personal information by contacting our support team.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated revision date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

• Phone: 021 222 9192
• Mobile: 076 374 9220
• Email: [email protected]

Kanapathee is Sri Lanka's online marketplace for products, services, and medicines, operated under New Kavery Medical, a licensed business entity.